Privacy Policy

1. Introduction

Welcome to Catalyst Prep ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CAT preparation platform.

By accessing or using Catalyst Prep, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and profile details
• Payment Information: Billing details, payment card information (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and support requests you send to us
• Profile Data: Educational background, CAT preparation goals, and preferences

2.2 Usage Information

We automatically collect certain information when you use our platform:

• Test Performance Data: Your answers, scores, time spent on questions, section-wise performance, and error patterns
• Learning Analytics: Study patterns, progress tracking, areas of improvement, and engagement metrics
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, features used, and navigation paths
• Cookies and Similar Technologies: Session data, preferences, and authentication tokens

2.3 Third-Party Information

If you choose to sign up or log in using third-party services (such as Google), we may receive information from those services in accordance with their privacy policies.

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Delivery

• Provide access to CAT practice tests and study materials
• Generate personalized performance analytics and insights
• Track your progress and identify areas for improvement
• Deliver customized learning recommendations

3.2 Platform Improvement

• Analyze usage patterns to enhance user experience
• Develop new features and improve existing functionality
• Conduct research and analytics to optimize our platform
• Test and troubleshoot technical issues

3.3 Communication

• Send important updates about your account and our services
• Respond to your inquiries and support requests
• Provide educational content and study tips (with your consent)
• Send promotional materials and special offers (you can opt-out anytime)

3.4 Security and Compliance

• Protect against fraud, unauthorized access, and security threats
• Enforce our Terms of Service and other policies
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce our agreements

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processing (e.g., Stripe, Razorpay)
• Cloud hosting and data storage (e.g., AWS, MongoDB Atlas)
• Email delivery and communication services
• Analytics and performance monitoring

These providers have access to your information only to perform specific tasks and are obligated to protect your data.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your data.

4.4 Aggregated Data

We may share aggregated, de-identified data that cannot reasonably be used to identify you for research, analytics, or marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest using SSL/TLS protocols
• Secure authentication mechanisms and password hashing
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Monitoring and logging of system activities

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.

6.2 Data Deletion

You may request deletion of your account and associated data. Note that we may retain certain information as required by law or for legitimate business purposes.

6.3 Marketing Communications

You can opt-out of promotional emails by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings.

6.4 Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

6.5 Data Portability

You have the right to request a copy of your data in a structured, commonly used format.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights
• Improve our platform and conduct analytics

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

8. Children's Privacy

Catalyst Prep is intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and service providers globally.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of Catalyst Prep after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry within 30 days.

13. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.